Privacy Policy

We collect information you provide directly to us, such as your name, email address, mobile phone number, hair goals, current hair length and color, previous extension experience, recent color history, preferred consultation timeframe, and any photographs you choose to share. We may also collect information automatically through your use of this website, including IP address, browser type, pages visited, and referring URLs.

We use the information we collect to respond to inquiries, schedule consultations and appointments, plan and perform extension and hair services, send service and maintenance reminders, process payments, improve our website and services, and communicate with you about your care. We may also use your information to send occasional promotions and educational content where you have consented to receive it.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By providing your mobile number and consenting to receive text messages, you authorize Haus of Hale, LLC to send messages related to inquiry follow-up, consultations, appointments, service updates, maintenance reminders, support, and occasional promotions. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages.

We do not sell your personal information. We may share your information with trusted service providers who support our business operations — such as scheduling, payment processing, and customer service — under appropriate confidentiality obligations. We may also disclose information when required by law or to protect our rights, safety, or property.

This website may use cookies and similar technologies to improve your browsing experience, remember preferences, and understand how visitors use the site. We may use analytics tools to collect aggregate, non-identifying usage data. You can control cookies through your browser settings; disabling them may affect some site functionality.

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to provide services, respond to inquiries, comply with legal obligations, and maintain accurate client records. When information is no longer needed, we remove or anonymize it where practicable.

You may update or correct your personal information by contacting us. You can opt out of marketing communications at any time by following the unsubscribe instructions in any message or by replying STOP to text messages. You may also request that we limit or delete certain personal information, subject to applicable legal requirements.

We use third-party platforms for scheduling, payments, text messaging, analytics, and other business functions. These providers may collect and process information subject to their own privacy policies. We encourage you to review the policies of any third-party service you interact with.

Our services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website and services after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or your personal information, please contact us: